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NovaTalks app for iPhone and iPad


4.6 ( 3296 ratings )
Business
Developer: NovaTalks LLC
Free
Current version: 1.3, last update: 1 month ago
First release : 25 Sep 2024
App size: 8.72 Mb

NovaTalks is a single place in your smartphone for managing customer inquiries from all digital communication channels.

Optimize your customer communication and improve team efficiency.

Key Features:
* Unified Platform for All Communication Channels: Respond to inquiries from all channels through one app
* Message Management: Send text, media files, documents, emojis, and private notes for quick interactions with customers
* Initiate Conversations: Start conversations with existing customers directly from the app for prompt issue resolution
* Conversation History: Access the entire chat history with customers to ensure personalized service
* Inquiry Management: Assign inquiries to other managers, add tags, and change the conversation status
* Contact Information: View customer data for quick access to essential information
* User Settings: Customize availability status, interface language, and notification preferences to suit your needs

NovaTalks streamlines customer interactions by consolidating all essential tools into a single app, making your work more efficient and user-friendly!